G4 app not downloading

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Need help now? Visit eSupport here. All Forum Topics. Moto g4 plusPlay store cant download any apps , AM Nougat update created a lot of problems like 1- My Main issue is I cant download anything from play store whenever i try to it says downloading Reply 0. Re: Moto g4 plusPlay store cant download any apps , PM Moto g4 plus play store can't download any application without WiFi networks. Please help me Workarounds : Take regular breaks to let your phone cool down.

People using Moto G4 cases should try removing them and see if that helps. Charge with a regular charger, or through your laptop or PC. Keep your Moto G4 out of direct sunlight or really hot environments. Restart your phone by pressing and holding the Power key for 10 to 20 seconds. The Moto G4 will reboot and you should see Safe Mode in the bottom-left corner. If the overheating issue is gone, then a third-party app is probably the culprit.

You can simply restart the phone to get out of safe mode. You could try a factory reset. Afterward, tap Factory data reset and Reset phone. Test the phone before you enter your Google account to avoid automatically downloading all the same apps. Glitch: Ghost touches when charging Quite a few people have reported an issue with ghost touches when they try to use their Moto G4 or G4 Plus while it is plugged in and charging. Try using a different cable and charger.

Potential solution : Contact Lenovo and ask about a repair or replacement. You may also want to take a look at this Lenovo forum thread.

Issue: Crashing in some apps or games A few Moto G4 and G4 Plus owners have reported regular crashes associated with specific apps or games. Potential solutions : Turn your phone off. Hold down the Power button and tap Volume up once, then release the Power button. Use the volume buttons to highlight wipe cache partition and press the Power button to select it.

If you formatted your card as internal storage, then that could be the culprit. You can find out more at the Motorola site. Annoyance: Yellow tint on display There have been some complaints about a yellowish tint on the Moto G4 and G4 Plus display. Workaround : You could try using an app like Screen Adjuster Free to see if you can alter the color to your satisfaction. Consider contacting your retailer, carrier, or Lenovo and asking about a replacement handset.

Problem: Headphones not working properly A few people have been having trouble getting their headphones to work properly when plugged into the Moto G4. Potential solutions : Make sure that your headphones are properly plugged in.

You must ensure that it is On so that your apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager.

Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again.

Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.

When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download.

Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time.

Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache. This time, you must tap on Clear Data to delete the data.

You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now.

Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again.

The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again.

Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem.